Introduction

Warrens is a family run guest house located on Scarcroft Road, 350 yards from the City Walls in the city centre of York and offers 12 en-suite guest rooms. The house is a Victorian property and whilst we aim to meet the needs of all our guests there are some period features which might make access difficult for people with limited mobility. There are 2 steps into the house and 4 steps down to the Reception area. We have both double and twin rooms available on the ground floor. The doors and stairs make the property unsuitable for wheelchair users. If you have any specific questions, please feel free to call us and we will endeavour to help.

Pre-Arrival

  • Our website www.warrenshotel.co.uk provides pictures of our accommodation and further information about the services we provide or call us direct on 01904 643139.
  • Bookings/Enquiries can be made by email, phone, fax or post.
  • Flowers, Champagne, Wine and Chocolates can be ordered for pre-arrival. Please ring 01904 643139.
  • The railway and coach station is approximately 10 minutes walk or 5 minutes drive. Taxis are usually available immediately at the front of the train station.
  • The buses stop at the railway station and provide good access to the surrounding county.
  • The nearest shops, cash points and chemist are approximately 300 yards.
  • Menus can be provided in large print if required.
  • Shop mobility scheme is available at Level 2, Piccadilly Car Park, 01904 679222 or enquires@shopmobilityyork.org.uk.
  • The British Red Cross provides a medical loan service for a variety of equipment, either free of charge or for a nominal fee. Please contact 01904 691021.

Arrival and Car Parking

  • Please advise us of your anticipated arrival time. Please also advise whether you require a parking space.
  • We are flexible with check-in arrangements - providing you tell us your arrival time we will arrange to be here to greet you or arrange a self check-in. If you arrive prior to 2pm then we cannot guarantee that your room will be ready for occupation, however you are welcome to come into the house, sign in, collect the key to your room and leave your luggage or park your car with us at that time.
  • Parking is at the rear of the property in marked bays. We have limited parking so please park in the marked bay as close to other vehicle as possible. Parking is carried out on a first come first served basis. One car per room.
  • We can issue you with a permit to park on the road if required
  • We are happy for guests to leave their cars in the car park free of charge on the day of their departure if we have sufficient space.
  • We also have storage for bicycles and parking for motor bikes. We offer assistance with luggage.
  • Free parking for Blue Badge Holders available at the front of the building.

Main Entrance

  • The entrance gate has got one step, which is 14cm high. The front door step has two steps 8cm and 13cm high.
  • The front door is always locked. A key code for entry is provided on Check-in.
  • On entry into the building there is a hallway with four steps down to the Lounge/Reception.

Reception/Lounge

  • There is a seating area provided in the lounge, where guests can relax, use the independent computer station or the wireless internet connection. A selection of local information leaflets, games and books are also available.
  • The Reception desk is located in this room.

Conservatory

  • There is one 12cm step from the reception/lounge into the conservatory.
  • The conservatory has laminate flooring.
  • There are three 15cm steps leading to the loggia and car park.
  • Breakfast is served between 07.45am and 09.15am
  • Breakfast is a buffet with also a waitress service.
  • Furniture is flexible can be moved on request.
  • High chair or booster seat is available on request.

Public WC

  • Located on the ground floor.

Outside Area

  • Undercover seating area (smoking is allowed in this area only where ashtrays are provided)

Fire Exits

  • Fire exits are clearly marked.
  • We are able to use the front and back doors in the need of evacuation; the fire alarm rings continuously if evacuation is needed. If you require more assistance for evacuating please notify us on arrival

Fire Extinguishers

  • There are fire extinguishers located in the hallways on the ground floors and on each landing on the stairways.

Additional Information

  • No pets allowed.
  • Each bedroom has a smoke detector which is very sensitive.
  • We are strictly No Smoking in the building.
  • Public telephone is located in the downstairs hallway.
  • Iron and ironing board is available in the downstairs hallway.
  • Food is not served in the rooms, but guests can be assisted to the dining area if required.
  • There are no lifts in the guest house providing access to the first and second floor.

Ground Floor Bedrooms

  • Two Large Double rooms with en-suite shower, sink and toilet. Both located at the front of the building.
  • One Twin en-suite with shower, sink and toilet. Internal window onto walkthrough. Located in the middle of the house.
  • Door widths 76cm opening inwards.
  • The beds are 56cm high.
  • The bedrooms have fitted carpet.
  • The en-suites have vinyl flooring.
  • All the bedrooms have Tea and Coffee making facilities. The kettles are cordless.
  • Alarm clock, Towels, hair dryers and complimentary toiletries are provided in your bedroom.
  • There is a folder in each bedroom with contains further information about the Warrens. Details of emergency contacts and fire evacuation procedure are provided on the back of the bedroom doors.

First Floor Bedrooms

  • Twin Shower en-suite located at the back of the building with 12 stairs up to the landing. Door width is 76cm opening inwards with one 19cm step into the bedroom. The beds are 56cm high. There is also a 15cm step in the en-suite down to the sink and toilet.
  • Double shower en-suite located at the back of the building with 12 stairs to the first landing, followed by a further 5 stairs. The stairs are 16cm high, 26cm deep and 79cm wide. The door width is 76cm opening inwards and the bed is 56cm high.
  • Family shower en-suite located at the front of the building. Sleeps 4 people and have two single beds and one double bed. There is 12 stairs to the first landing, followed by a further 5 stairs. The stairs are 16cm high, 26cm deep and 79cm wide. The door width is 76cm opening inwards and the beds are 56cm high.
  • Twin Shower en-suite located at the back of the building with 12 stairs up to the landing. Door width is 76cm opening inwards with one 19cm step into the bedroom. The beds are 56cm high. There is also a 19cm step in the en-suite down to the sink and toilet.
  • Double shower en-suite located at the back of the building with 12 stairs to the first landing, followed by a further 5 stairs. The stairs are 16cm high, 26cm deep and 79cm wide. The door width is 76cm opening inwards and the bed is 56cm high.
  • Double shower en-suite located at the front of the building. There is 12 stairs to the first landing, followed by a further 5 stairs. The stairs are 16cm high, 26cm deep and 79cm wide. The door width is 76cm opening inwards and the bed is 56cm high.
  • The bedrooms have fitted carpet.
  • The en-suites have vinyl flooring.
  • All the bedrooms have Tea and Coffee making facilities. The kettles are cordless.
  • Alarm clock, Towels, hair dryers and complimentary toiletries are provided in your bedroom.
  • There is a folder in each bedroom with contains further information about the Warrens. Details of emergency contacts and fire evacuation procedure are provided on the back of the bedroom doors.

Second Floor Bedrooms

  • Double shower en-suite located at the back of the building with 11 stairs to the first landing, followed by a further 5 stairs. The stairs are 16cm high, 22cm deep and 79cm wide. The door width is 76cm opening inwards and the bed is 56cm high.
  • Double shower en-suite located at the back of the building with 11 stairs to the first landing, followed by a further 5 stairs. The stairs are 16cm high, 22cm deep and 79cm wide. The door width is 76cm opening inwards and the bed is 56cm high.
  • Double shower en-suite located at the front of the building with 11 stairs to the first landing, followed by a further 5 stairs. The stairs are 16cm high, 22cm deep and 79cm wide. The door width is 76cm opening inwards and the bed is 56cm high. There are steps up into the room the first step is 20cm high, 20cm deep and 96cm wide and the second step is 24cm high, and 80cm wide.
  • The bedrooms have fitted carpet.
  • The en-suites have vinyl flooring.
  • All the bedrooms have Tea and Coffee making facilities. The kettles are cordless.
  • Alarm clock, Towels, hair dryers and complimentary toiletries are provided in your bedroom.
  • There is a folder in each bedroom with contains further information about the Warrens. Details of emergency contacts and fire evacuation procedure are provided on the back of the bedroom doors.

If you require any further information or assistance to make your stay more comfortable please ring Warrens on 01904 643139.

Contact Information

Address: Warrens, 30-32 Scarcroft Road, York, YO23 1NF
Telephone: 01904 643139
Fax: 01904 658297
E mail: info@warrenshotel.co.uk
Website: warrenshotel.co.uk
Hours of operation: 07.30am ~9.00pm.
Emergency number: 01904 643139

Local public transport numbers: Traveline 0871 200 22 33. Rail enquiries 08457 484950.
Local taxi numbers: 641441 / 01904 645333 / 01904 623332.

We welcome any feedback in order to continuously improve. If you have any comments please phone 01904 643139 or e mail.